01. General contact
For questions about BrightBalance, contact MAE ESTATE INVESTMENTS LLC:
This address is for website inquiries. Sending an email does not apply for credit, reserve a rate or create a customer account.
02. Privacy and accessibility
Use the subject "Privacy request" for data-related requests, "Privacy appeal" for an applicable appeal, or "Accessibility" to report a barrier. See our Privacy Policy and Accessibility Statement for details.
03. Complaints
Use the subject "Complaint" and explain the issue, the relevant page or interaction, and the resolution you seek. Keep a copy for your records. Do not send full account numbers, identity documents, passwords or Social Security numbers.
No complaint-response service level has been established for this preview. Contacting us does not limit your right to seek independent advice, contact an appropriate authority or exercise any legal remedy.
04. No applications or urgent account support
This website cannot accept payments, change existing loan terms, stop collections or manage a lender account. For an existing loan or credit card, contact the creditor or servicer using its verified contact information.
05. Company details
BrightBalance is operated by MAE ESTATE INVESTMENTS LLC. Correspondence address: 6421 Caledon Ct, Locust Grove, GA 30248, United States. Additional company details appear on the Company Information page.